Trained as a designer, Sukhwant Jhaj uses design thinking to discover new solutions for incremental and disruptive challenges facing higher education. In his role as vice provost at Arizona State University, Jhaj pursues ways to create greater levels of student success for all learners across all degree types. He works to identify new ways the university can improve learning outcomes, and helps ASU set a new standard of quality and accessibility that can be shared with institutions of higher education around the country and the world. In addition to his role in the Office of the University Provost, Jhaj is the dean of University College, an instrumental and significant part of ASU’s efforts to enhance retention, graduation, and overall student achievement. Jhaj is also a professor of practice in The Design School within the Herberger Institute for Design and the Arts.
Jhaj is an expert in design thinking, design of student services, managing change, open innovation and user centered design. He speaks extensively on these topics and has served on several national advisory groups focused on improving student success and institutional transformation.
In his book, “Delivering on the Promise of Democracy: Visual Case Studies in Educational Equity and Transformation,” Jhaj has crafted a new look at how imaginative leadership and a shift in perspective can guide institutions as they work to improve access and success for all students.