Karie Willyerd is the Chief Customer Strategy Officer for Learning Technologies Group. Most recently she was the Chief Learning Officer for Visa. She is the only CLO to have taken two companies to number one in the world. Prior to that she was head of SAP’s global customer education business. She came into SAP when Jambok -- a video-based learning platform where she was the cofounder and CEO – was acquired by SAP SuccessFactors.Karie served as the CLO for Sun Microsystems and head of talent or learning for Solectron, Heinz, and Lockheed Martin Tactical Air. Dr. Willyerd is a prolific author on the future of work, learning, and human capital leadership, with two bestselling books and articles/blogs published in Harvard Business Review, Forbes, and all the major learning trade journals.